UAS Bookstore Survey

  1. Please indicate how you principally interact with the UAS Bookstore:

    Valid Missing Mean
    125 0 NA
    As a local student : 39
     
    As a distance (eLearning) student : 6
     
    As an instructor : 24
     
    University employee : 45
     
    Member of the public : 11
     
  2.  
  3. Please indicate where you live:

    Valid Missing Mean
    125 0 NA
    UAS Housing : 14
     
    Juneau community : 103
     
    Outside of Juneau : 8
     
  4.  
  5. The UAS bookstore website provides online ordering of textbooks and merchandise, general information on the bookstore and faculty book adoption information.

    How helpful is the bookstore web site to you?

    Valid Missing Mean
    125 0 NA
    Very helpful : 29
     
    Somewhat helpful : 26
     
    No opinion : 8
     
    Somewhat unhelpful : 7
     
    Very unhelpful : 2
     
    I have never used the web site : 53
     
  6.  
  7. How do you usually buy your text books?

    Valid Missing Mean
    104 21 NA
    Juneau campus bookstore : 38
     
    Juneau online bookstore (MBS Direct) : 15
     
    Other local bookstore : 1
     
    Other online bookstore : 21
     
    Whoever has the best price : 29
     
    Comments:
    Selected: Juneau online bookstore (MBS Direct)
    I wish this was local.....it comes from north or south caroline the shipping is huge.....I would rather by local but because the classes are on line this is my only way or amazon. I drop at least one thousand a semester on books and its too bad the money could not stay here local.
    Selected: Juneau online bookstore (MBS Direct)
    Students in my classes order online and rent them electronically
    I am not a student who needs text books.  But if I was, I would probably buy them at the U Book Store.
    Selected: Whoever has the best price
    As an instructor, I usually purchase books not available at the bookstore, or receive desk copies of books I use.
    Selected: Juneau online bookstore (MBS Direct)
    I compare prices but usually find that MBS Direct has the best prices and thanks to the class specific links I can make sure I get the correct items.
    I order books for my classes through the bookstore
    Selected: Juneau campus bookstore
    If I am taking classes, which I haven't for a while!
    Selected: Whoever has the best price
    I also tend to check local libraries first unless it's a book of literature then I buy it.  
    Selected: Other online bookstore
    a lot less expensive to order from ebay, half.com, or amazon
    Selected: Juneau campus bookstore
    I'm not a student, but have, on occasion, purchased a text book for personal use.
    Selected: Juneau campus bookstore
    I rarely need textbooks at this stage.
    As a student I use MBS Direct associated with whichever campus is offering the class ... I also use CourseSmart if the book is available electronically
    I don't buy textbooks.
    Selected: Other online bookstore
    The bookstore rips me off and charges a ridiculous amount of money. I will never buy my books there if I can help it.
    I don't purchase textbooks.
    not a student, do not purchase text books
    Selected: Other online bookstore
    Amazon is my go-to for all the books I need for class.
    Selected: Juneau campus bookstore
    I have used the Juneau online bookstore, too.
    I don't buy textbooks.
    Selected: Juneau campus bookstore
    I purchase desk copies for faculty from the Juneau campus bookstore.
    Selected: Other online bookstore
    I am not currently a student so I am not buying textbooks.
    Selected: Other online bookstore
    Not worth it any more to buy from UAS book store
    N/A - Instructor
    Selected: Whoever has the best price
    Competitive prices are sincerely important when considering where to purchase--but this includes shipping and time! If the books aren't here on time, you end up paying the higher price for convenience. Being able to sell back books, is also a key feature for where I decide to purchase them.
    Selected: Whoever has the best price
    mostly buy from coursesmart.com (online version of textbooks)
    I am an instructor so I don't usually purchase textbooks.
    Selected: Whoever has the best price
    As an instructor, I don't purchase the text books I use.  My students are predominately distance students and while I encourage my students to use mbsdirect, I know that any number of them use alternate vendors.
    I'm a teacher.
    Selected: Whoever has the best price
    I usually rent my textbooks online.
    Selected: Whoever has the best price
    Amazon
    Selected: Whoever has the best price
    I am an exchange student and it was my only option
    Selected: Other online bookstore
    My last year I bought all my textbooks from the Bookstore.
    Selected: Juneau campus bookstore
    Sara Hagen is very helpful with this.  She does her best to be precise and accurate in ordering, and she patiently clarifies every detail of the process.
    Selected: Other online bookstore
    Unfortunately, UAS bookstore doesn't even come close to providing competitive pricing for textbooks or for buyback prices.
    Selected: Other online bookstore
    I have yet to find a better site to buy textbooks on than dealoz.com. They compare all the online vendors together to give you the best price. I rarely even bother to check the bookstore for my textbooks because even with shipping to Alaska, online is cheaper.
    Selected: Whoever has the best price
    eBooks.
    The times I've used the site, they didn't have what I needed.
    Selected: Whoever has the best price
    I use a variety of sources each semester.
    Selected: Other online bookstore
    Although for my Summer class, I had to purchase a required textbook.
  8.  
  9. I use the campus bookstore to purchase:

    Valid Missing Mean
    125 0 NA
    Textbooks : 56
     
    School supplies/backpacks : 60
     
    Art supplies : 47
     
    Clothing : 125
     
    General books : 44
     
    Gifts : 100
     
    I do not shop at the campus bookstore : 0
    Other : 9
     
    Comments:
    Selected: Clothing
    I would love to buy my books local but online you go out of state.
    Selected:
    Locally published flights not always widely available
    Selected:
    I love the selection of gifts available at the UAS Bookstore. I often see locals shopping there and imagine that it attracts visitors to Auke Bay in the summer too.
    Selected:
    Gift cards for University functions, serves as prizes
    Selected:
    I frequently shop at the bookstore for gifts and myself.  I like the variety and uniqueness of the merchandise.  Being a UAS employee, I also like being able to get clothing with the UAS logo.
    Selected:
    This survey is aimed at students and so, most of these questions are not relevant to the rest of the community.  How does this tell you anything?
    Selected:
    I love shopping at the bookstore!
    Selected:
    Mugs.
    Selected:
    The UAS Bookstore carries a wonderful selection of Fair Trade articles I feel good about buying and giving, and carries a nice selection of UAS logo gear and local art prints. The current location helps keep UAS in the consciousness of our "neighbors" in a positive way.
    Selected:
    When I'm in Juneau
    Selected:
    Have always been impressed with the varied merchandise, customer service and general attractiveness of the store.
    Selected:
    They have a really fun selection of school supplies and gifts, I'm always surprised by their fun selection.
    Selected:
    Water Bottles & Mugs
    Selected:
    Great place to shop!
    Selected:
    This is a response for question 6: financial aid and agency funding do not apply (should have had a bubble for that).
    Selected:
    I purchase items for both work and personal use from the campus bookstore.
    Selected:
    Even though it is really expensive
    Selected:
    The bookstore is well managed and looks very nice. I always like to go in there and it is a nice presence a face for the University in the area down closer to DeHarts. It was even more so when we had the large bank-style clock with temperature and the higher-up UAS sign. Not sure why that was taken out (or not just replaced) - it was a landmark and a good advertisement for both the bookstore and UAS.  
    Selected:
    I love the bookstore! I do my Christmas shopping and make most gift purchase there. I have also purchased, cards, art supplies, a briefcase, Campus book of the year.
    Selected:
    I used to frequent the book store and really looked forward to doing so when it was on campus but once it was moved off campus it became "out of sight, out of mind" (despite the fact that it is now located in a lovely setting and filled with great gifts and enticing sundries and great reading material) and coupled with the gradual lowering quality and rising prices in the cafeteria the frequency of my trips to Mourant has drastically declined.   Add to that -- now that the campus has been divided in half re: vehicle traffic...while I used to occasionally, I no longer use the entrance on the Back Loop at all, thus virtually guaranteeing that I do not/will not get the visual reminder and consequent occasional urge to make an impulse shopping stop.  
    Selected:
    I do not shop there much.  Maybe once a year.
    Selected:
    I really like the UAS stuff like mugs, sweaters, etc.  I also really enjoy the artsy gifts you can buy there.  However, the prices can be pretty outrageous.
    Selected:
    The store far exceeds the quality of local competition.  The pens it sells are the best.  My wife and I buy art supplies, handbags, great gifts, and books from a fine collection thereof.
    Selected:
    I love that you guys have yoga material to buy.
    Selected:
    I absolutely LOVE the gift selections - their inventory selector does a fantastic job of choosing quality crafts, cards, and many culturally unique and fair trade items.  Also, the electronics are great - I got my son a set of those new digital pen/electronic paper for note-taking, and a good calculator.  I get my personal calendar, and one for my student son there, too.  
    Selected:
    UAS merchandise to promote UAS, and greeting cards
    Selected:
    I was there for a summer class and I thought it was a very nice store.
    Selected:
    I love the campus bookstore environment, product mix, vibe. I have introduced nonstudents to the bookstore shopping experience as well and they are happy.
  10.  
  11. Do you use the bookstore to purchase books using financial aid or agency funding prior to disbursement?

    Valid Missing Mean
    120 5 NA
    Yes : 21
     
    No : 99
     
  12.  
  13. Looking ahead, what are the best things about the current UAS Bookstore that UAS should strive to preserve?

    Valid Missing Mean
    100 25 NA
    Comments:
    The ability to use financial aid to purchase things
    School supplies and clothing with UAS logo
    Great selection of UAS gear, great art and gifts, good local and UAS authors.
    Artwalk venue
    Great fair-trade items.  Accommodating required texts for students.
    I love the selection of gifts available at the UAS Bookstore. I often see locals shopping there and imagine that it attracts visitors to Auke Bay in the summer too. I think it should stay exactly as it is.
    Location
    Unique gift options
    The warmth, variety and customer service.
    I believe the best thing about the bookstore, is that it allows you to browse through the textbooks, what items you may need for classes, many art supplies are not available locally, and finally looking for cards and gifts close by so you don't forget those special events.  Yes, many of us use the e-cards as well, but you still can't replace that special card for that special someone to hold in their hands.
    Diversity of reference books and other useful student items.
    The many options of clothing, UAS Gear
    The variety of gift and clothing items as well as basic supplies.
    It always has a good collection of items including textbooks, clothing and art supplies. Their gifts are a great addition to the store. I hope UAS continues with keeping a large selection of items available for students and the community to buy especially UAS attire. I also like the idea of students being able to purchase books using financial aid or agency funding. This is sometimes the only way students can receive their book prior to their classes starting.
    Website.  Cheerful, upbeat atmosphere, school/class supplies for all subjects - especially art, ceramics, etc as those are hard to locate elsewhere locally.
    The layout and service is great.
    location - availability to entire Juneau community - i.e. book readings and other events
    Ways to meet students' needs.
    The bookstore is in a prime location and gives UAS more visibility to the community.
    Textbooks and UAS logo clothing
    Fun hats, fun jewelry, great backpacks/bags/purses, and awesome university bling
    Great place for gifts!
    I think the  bookstore does a pretty good job, but think they could do w/o so much non-university artsy products and textiles.
    Best way to get University gear.
    An independent bookstore in a town where 2 of the 3 independent bookstores are currently for sale and with questionable outlooks.  A place where students can get a textbook immediately without paying for shipping.  
    Being able to purchase UAS logo material, little gifts.
    Selling books by local authors.
    The bookstore is inviting and interesting. Great logo-wear, art by local artists.
    the employees
    Convenient access to school supplies and equipment, including specialty items like yoga bolsters (difficult to find in Juneau)and imprint items promoting UAS. While less "mission critical," I believe that the pleasant shopping experience is an asset to the neighborhood and reflects well on UAS. The bookstore has a reputation as a great place to shop for thoughtful and unique gifts and presents itself in an appealing way. I wouldn't underestimate the value of having an interface with the public that conveys the values of quality, creativity, and social responsibility.
    Books at competitive prices
    UAS clothing and UAS pride type inventory
    Fair trade gifts
    University logo wear, supplemental books, well organized texbooks - when instructors don't list required books students can still locate them and purchase them before classes.
    Quaint, cozy colorful atmosphere
    at least HAVE one
    UAS-logo-wear
    The logo promotional items (clothing, mugs, etc.) and local art. Cruise ship tourists have asked specifically about the university bookstore so it's a great place to promote both our city and UAS.
    The section with the books by local and UAS faculty
    As I'm not a student I can only speak to the other merchandise.  The variety and quality is appealing for gifts etc. I have heard many positive comments from members of the community who enjoy shopping there and would probably access it less if it were moved to campus...I've always appreciated the good customer service.
    I really like how colorful the bookstore is, as a student in Alaska there just aren't many other places to go that have the kinds of treasures they have. I appreciate their stock of art supplies, clothing, school supplies (including yoga), bags, and fair trade items. The staff is always very friendly and helpful and their location is perfect now that all the construction has stopped. I do wish they would make their new sign more clear, several visitors I have talked to get very confused because you can't see the lettering of the green part and they think the bookstore is the main campus. I would also really like it if they put a clock on the sign like their used to be.
    Welcoming environment; I'm not a student, but the services /purchases I do use have always been great.
    The lighting and inviting atmosphere is great! The selection of clothing, mugs, gifts, etc. is wonderful. The large size of the store is very nice. It's great the bookstore has grab and go items (pens, thumb drives, etc.)that students need for class, but the distance from main campus is not at all ideal.    
    Availability of text books and supplies for all UAS classes. This is also a great place for the public to shop.  The gift section is a big draw for the community.
    The current bookstore has a really nice atmosphere - inviting to all shoppers, not just students needed textbooks. That boutique feel should remain.
    UAS logo apparel and other items.
    Personally, I like having a physical location, a place with the particular environment and community feel inherent in the bookstore.
    Im from out of state and I love sending UAS stuff home as gifts! I love the sweatshirts and other UAS branded merchandise. I also like the other trendy gifts! I can't find that stuff anywhere else and they are great for decorating my room and feeling at home and comfortable. I like the school supplies too although I find them cheaper elsewhere.
    It's not crowded like it was when it was in Mourant. Good quality merchandise. The exhibited art work. Helpful staff.
    An outlet for student art and UAS memorabilia
    The T-shirts
    UAS logo merchandise
    showcase of local artwork, clothing, and well-priced art supplies
    UAS theme clothing items to sell as gifts.
    Students can actually buy books for classes in person.  This is especially helpful if they change classes at last minute. The Bookstore is also a good place to buy logo wear, graduation gifts and general gifts. It is also a place that the community can interact with UAS.
    I really appreciate the selection of fair trade market and other unique giftworthy items.  The Juneau community is becoming aware the store sells more than just books.
    The options of non-book items. It is a great "gift store"
    Used books,supplies, art supplies,clothing and gifts. I think the bookstore should have some sort of a campus presence, but I also think it should maintain a presence in Auke Bay,which keeps the university connected to the entire community of Juneau.    
    Left-handed notebooks and rain gear. :)
    Find a way to have enough text books for students
    Cut costs of books - can go on line and get the same book for cheaper, and when you buy the books back you get nothing for them might as well donate. or keep them.....
    Good presentation. Competent and friendly staff. A positive UAS presence off campus. Good marketing opportunity during the summer visitor season. Great variety of merchandise. Appreciate the Saturday hours.
    N/A
    Having course texts /materials and basic UAS hoodies, jackets, other clothing.
    The essentials.
    The gifts and art supplies
    textbooks and uas culture items one stop shop for campus. online
    I love the selection of university sweatshirts, textbooks, and miscellaneous artsy things.
    variety of items
    Where it is. The atmosphere inside. The art. The nice gifts. This is a really good place and what many students (and parents) first see when they show up for the semester. Please don't change it.
    the variety of books and merchandise available and the incredibly wonderful staff
    I love the fair trade items, location, school and art related materials.
    Customer service is fantastic
    Venue for distance students to order texts/other required.
    The availability of books for classes, but at a lower prices than the current one, if possible
    Should keep selling UAS clothing, etc.  It seems many students buy books online, but I feel like UAS should provide a place for students to buy books.
    Textbooks (if they're at a reasonable price), UAS gear including hats and sweaters etc., other artsy trinkets, art supplies for art students (even though I never bought them because I'm not an art student), being able to charge your purchases to your UAS account.
    UAS focused gifts and books.
    Selling UAS souvenirs and gifts
    Good source of fair trade and UAS branded products. It's pretty limited as a bookstore, so having other kinds of merchandise is a plus.
    I love the the Bookstore provides a University presence in the community of Auke Bay. I feel like it's a community store, and not a University resource. I recommend all my friends visit there for book choices, and all my out of town guests go there as well. University bookstores have an appeal to anyone who has ever attended college, whether they graduated from UAS or not.
    Our logo wear!
    Awesome t-shirts, whale posters, funky winter hats and the clearance section
    Variety
    The manager, her excellent assistants (especially Beth Genaux and Sarah Thrower), the general selection of books, the pens, the great gift items, the art supplies, the handbags, and the atmosphere.  If I were feeling low, just walking into that store would be better than seeing a therapist.  Don't mess with that store!!!
    The website to look up what books are needed for the classes is clear and very helpful
    Great service and unique gifts
    I like the area at the front of the store with the products from other countries. Fair Trade !!
    I do love the variety of items at the UAS bookstore. I even bring my out-of-state family and friends there when they visit.
    Nice gifts and UAS clothing
    Find a different way to sell text books? Or make service so good at the book store that we don't mind spending the extra 20 dollars for a book. Service is everything!

    Maybe have once a month sells for the college students in the dorms? Bring in cheap cleaning products, food, and other things that are good for college students to buy on discount that they can use their whalebucks with.
    The variety of items and local art.
    N/A
    The combination of book and gift store - it's important to be more than just a textbook outlet.  I've been to many colleges across the country, and all of the good ones had similar combination - fine arts and educational supplies.
    Love the location and the community presence. Visual appeal
    The unique gifts available to the public to purchase. I also appreciate the art supplies, exercise stuff, and clothes. It is my favorite store for gift shopping.
    The spirit of UAS and all that it stands for.  
    its location to campus
    Great selection! I always find cool things when I visit.
    The vibe, the excellent product selection, the relevant materials for the semester.
    The diversity of the products available and the *extremely* helpful    staff.
    customer service and Alaska spirit
    it's important to have course textbooks in hard copy available on or near campus.  
    Authorizing people calls in to pay for textbooks using a credit card.
    A bookstore is an essential part of a university - it is a critical public face. The UAS logo clothing and similar items, the gifts, and the general book selection say important things about UAS. Yes, text books can be purchased elsewhere, but there is an emotional/psychological aspect of the bookstore that is an important part of a university experience for students, their families, and the community.
  14.  
  15. Looking ahead, what changes or new or enhanced services should UAS consider for the bookstore?

    Valid Missing Mean
    81 44 NA
    Comments:
    Lower more competitive prices
    what ever class there is there should be a way to keep the money local to uas and not the lower 48 where 50 dollars a book for shipping is added,......
    Having it on campus for students to easily access. Downstairs of Mourant was very convenient.  I highly recommend it being on campus, particularly with freshman housing being built there. It is far away and not easy for them to access.
    Better selection and branding for logo apparel, using the real UAS logo, and more affordable prices. Sweatshirts shouldn't be $50!
    Move back on Campus....ground floor of new freshman dorm! or lower floor of Egan classrooms or k to upper Mourant adjacent to cafeteria
    More of a bookstore--with books that are not required texts, but of interest intellectually.
    I like what Sara has done with the Bookstore and feel that she should be allowed to continue providing the services she has in place. The creative gifts and display creativity help to attract the locals and tourists, and gives students a tax free place to shop on campus.
    How about a weekly e-mail highlighting featured specials, artists, or new items. Do something so that when I think of Bookstore, I'm not just thinking books.
    Do they have packaged snacks at all?  More "green" products.
    The bookstore is great in how it enhances the community with special gifts from around the globe, art supplies, and easy access to those textbooks you don't have time to wait for.
    Prices, the bookstore should strive to make its offerings more affordable.
    Closer to campus- biggest complaint, is its to far away for students to venture too. They would like something closer on campus, maybe a kiosk
    Would it be more convenient for the students, if the bookstore were located on campus?
    I wish the bookstore was on campus. I believe that majority would benefit from the move to on campus it would also bring the community on campus to be a part of it and be able to see our changes. I think improving their website so anyone could shop on it would be a great feature, items could include books, apparel, gifts, supplies etc (maybe even a sale or a clearance section). If this was available more people outside of Juneau (especially our satellite campuses) would be able to purchase UAS items including their books.
    Focus on students needs rather than gift items.  The multitude of candles, purses, decor lighting, and other non-essentials seem more focused towards the public.  Students have enough difficulty living within their means, bombarding them with pretty non-essentials in the student bookstore seems counter productive.
    Lower prices would help, I would be more open to buying merchandise if it were affordable.
    I would like to see more events...
    I would move the bookstore back on campus.
    Should be on the main campus.  Needs to figure out how to compete with online sales and rentals.
    I'd like to see Admin. Services relocated to a more obscure location and a more student-centered/socially focused service replace that side of the building. I'm straying from the bookstore... the store could include more items that are needed by both students and Auke Bay community.
    More Ray Troll/UAS designs on clothing. Also, more student/teacher artworks should be displayed here, for sale or otherwise.
    Just bring the prices down a little
    Move it back on the main campus.  Too out of the way to get to very often.
    Outsource textbook piece to utilize more efficient online textbook sales and delivery (possibly with campus bookstore as a pickup location), maintain small inventory of general books, UAS merch and gift items in a physical store with a secondary service like coffee shop.
    More centralized location that is still accessible by the public. Perhaps a kiosk for purchasing MBS Direct books, especially for students taking both face-to-face and eLearning courses. Perhaps some signature product, besides logo-wear, uniquely associated with UAS and not available anywhere else (akin to Cougar Gold cheese at WSU). UAA has a "Books on Bed" service. How cool is that? (http://www.uaa.alaska.edu/bookstore/Textbooks/books-on-beds.cfm)
    On a functional level I think providing a small on-site location, even a kiosk in or near the classroom wing for basic supplies would be helpful to students. If they have to go off campus for a pen they're just as likely to go to Fred Meyer at this point. Given all the online ordering options for books, providing textbooks might be a diminishing need. On the other hand it could be awkward for incoming students who haven't yet established their residence to receive books through the mail in a timely way. I'm curious to hear what current students think and hope we will be guided primarily by their concerns and interests. Ultimately, the bookstore should serve the needs of the UAS community, students above all. (But I still really enjoy shopping there!)
    Selling tickets for Juneau events will get people in the bookstore.  Art receptions are a good idea.  Book readings.  Highlight UA literature (probably already do)
    keep a bookstore on campus :)
    The UAS bookstore does not represent the university as one would expect. Items and articles of clothing bearing the UAS Learn, Engage, Change logo are few and far between. More of this kind of thing could enhance the feeling of being part of a team and assist in efforts for increased student retainment.
    I do know what you're thinking (I think).  Don't completely get rid of the bookstore.  Consolidating that part of campus (bookstore and admin services) somehow onto the "main" part of campus would be beneficial in the future, which probably means more construction...but I would see why UAS wants out of that current complex.  Maybe a NEW BUILDING would help with this and office/classroom space issues.
    Most students will continue to buy textbooks online as it is considerably cheaper to do so.
    Don't have any merchandising ideas other than situating a book club there or readings etc.  With the possibility that we might be losing a bookstore in the valley am wondering if there might be some opportunity for selling more recreational books
    It would be nice to be able to rent books over the course of a semester but I can't think of much else.
    The location of the bookstore is not convenient for students. The roundabout construction made walking to/from the bookstore dangerous. When/If we get a Student Union building on campus - I'd love to see the bookstore relocated inside the Union. I'd like to see UAS clothing sold at Fred Meyer or Walmart, like you see in college towns across the U.S. Not only might this be more convenient for students, but it's great advertising to the community. I'd also love to be able to purchase UAS brand items (clothing, mugs, etc.) online at a well-designed easy to use website. This would be a great option for prospective students or parents/alumni living out of town who'd like to get some UAS logo items for themselves or as gifts.            
    Perhaps consider a small, off-campus cafe/coffee shop attached to the bookstore.
    It would be great for the bookstore to be strategically located and have enough space for small venue events - readings, art  exhibitions, receptions, maybe even poetry or musical performance.
    I suppose we need to convince our students to purchase their textbooks locally. Are books really just that much cheaper online? do online textbook clearinghouses pay more for book buy backs?
    I feel like the bookstore could and should reasonably remain just that (i.e. a bookstore.) However, clearly students are not patronizing it enough, else I'm guessing this discussion would not be occurring. I feel like it would be shame to lose the bookstore as a physical place. Perhaps moving it onto campus would help change things? incorporate it into the proposed student union or something like that maybe.
    more snacks or food items. school supplies like notebooks and folders need to be cheaper than wally or freds for me to buy them at the bookstore.
    Can't think of any
    Better deals for students to purchase and receive money or store credit back for their books
    cheaper prices on school textbooks.
    An on campus location might be better.
    A cash machine would be very nice, and I've wished Sara would carry Republic of Tea, or similar brand. Since Sara sells a lot of art supplies, it would be super if space was allotted for consignment of student art and/or ceramics.

    If the bookstore space is repurposed, something really lacking in the building is space for a quiet room that isn't just a wide spot in the traffic pattern that could be used for actual stress relief, such as yoga, taichi, meditation, etc.  I envision low light, ambient music, a tabletop fountain with comfortable seating for two or three and space for two or three yoga mats.  
    Offer rental options.
    Please consider outsourcing online book purchases; having computer terminals in the bookstore so that staff can assist students/parents in purchasing books, or we can self-help. Please also buy all the books back that you sell; it's just not nice when a class requires 10 novels and I can't sell one of them back!
    N/A
    Having the basic tests, class materials and UAS gear. Simple, efficient.
    Too much other "stuff" in the current bookstore.  It's mind boggling, a distraction.
    a better being there experience online
    I think that they need to cut down on the prices of things. I know that it's high quality stuff but it's way too expensive. I would like to see more artwork!
    The brick and mortar bookstore is awesome. I wouldn't change much. It would be nice to see electronic textbook options, and the current website is too rigid. There should be options that let vendors compete for the best price, etc. That's what people are going to do anyway.
    needs no improvement
    Be open the day after Thanksgiving for Christmas shopping. More books on SE Alaska especially if Hearthside changes its character.
    Move it back on campus.
    renting textbooks.
    Lowering prices to match the competitive online market.  Personally, when I ordered my graduation invitations from the UAS bookstore, I thought they could have been much nicer.  Not only were they not on very prestigious looking paper, but they had been folded so terribly that I was embarrassed sending them out.  I would recommend to anyone to make their own graduation invitations after getting mine in that condition.
    Wider general book selection to pick up some of the slack that will be left by Hearthside closing.
    Location on campus!
    I think that the concept of buying textbooks from a physical location is going the way of the dinosaur, but I do not think we should remove a "store" presence from campus.
    Location!
    LOWERED PRICES
    Lowering the prices would be great. We are BROKE college students and it is hard to afford anything in there.
    Add more merchandise to the online site so those outside of Juneau can order items. Put more pictures of the items, not just the logo on the clothing items.
    Don't you dare make any!  It's the ideal store in the perfect location.
    Maybe cheaper books?
    Better pricing for textbooks and buy back pricing that reflects those prices. There is no comparison when I can buy a text book for $4 with shipping when the book store wants two or three times that much and then pay back pennies on the dollar to just sell it at a extremely high price again. I don't buy my books there because I can save an average of $250 every semester shopping around and buying them elsewhere.
    I never sell my books back to UAS as their pay-back prices are so low. I get a better price reselling them online or in person. UAS needs to make it worth my while if they want more used textbooks options.
    Selling useful supplies for full time students. i.e. food, cleaning supplies, boots...
    The bookstore should be located on campus.
    N/A
    Don't reduce it to just a books and UAS paraphernalia site please.
    I know space is tight, but this book store is a real asset as it is!
    Book rentals!!!
    More art supplies. I also think UAS should advertise to the general public about what is available at the bookstore.
    It would be nice if more of the clothing was offered on line.  Years ago I got a t-shrit.
    Please be on campus. As a distance student who often comes to Juneau having the book store off campus is frustrating.
    Free coffee? Invitational champagne brunch shopping events?
    perhaps a book delivery system?
    No comment
    The bookstore belongs on main campus.  
    Selling all products from the UAS bookstore online.
    More communication and responsiveness to academic programs.
    Coffee shop; feature more local retail items such as smoked salmon and local art work. I have mixed feelings about the current location of the bookstore. Need to figure out how to advertise the bookstore more.  
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