UAS Bookstore Survey

1. Please indicate how you principally interact with the UAS Bookstore:

   Valid Missing Mean 33 0 NA As a local student : 13 As a distance (eLearning) student : 6 As an instructor : 2 University employee : 11 Member of the public : 1

 

2. Please indicate where you live:

   Valid Missing Mean 33 0 NA UAS Housing : 3 Juneau community : 24 Outside of Juneau : 6

 

3. The UAS bookstore website provides online ordering of textbooks and merchandise, general information on the bookstore and faculty book adoption information.

   How helpful is the bookstore web site to you?

   Valid Missing Mean 33 0 NA Very helpful : 0 Somewhat helpful : 0 No opinion : 33 Somewhat unhelpful : 0 Very unhelpful : 0 I have never used the web site : 0

 

4. How do you usually buy your text books?

   Valid Missing Mean 30 3 NA Juneau campus bookstore : 10 Juneau online bookstore (MBS Direct) : 3 Other local bookstore : 0 Other online bookstore : 8 Whoever has the best price : 9

   Comments:

   Selected: Other online bookstore This is not really relevant for me... I am an instructor and told to use MBS since most of my students live outside of Juneau. I don't need a physical bookstore in that sense

   Selected: Juneau campus bookstore I'm not a student, but have, on occasion, purchased a text book for personal use.

   Selected: Whoever has the best price The UAS bookstore's used textbooks usually cost twice what you can get them for online. And when it comes to a difference of a couple hundred dollars for a semester's worth of books, I can't waste the money on supporting a smaller business when I have to buy groceries.

   not applicable

   N/A

   Selected: Juneau campus bookstore I also used MBS Direct for Sitka elluminate courses.

   Selected: Whoever has the best price Better prices online then at bookstore

 

5. I use the campus bookstore to purchase:

   Valid Missing Mean 33 0 NA Textbooks : 15 School supplies/backpacks : 14 Art supplies : 11 Clothing : 8 General books : 4 Gifts : 19 I do not shop at the campus bookstore : 4 Other : 3

   Comments:

   Selected: Gifts I can only mark one but I frequently buy books there as well as UAS logo clothing

   Selected: Other UAS logo merchandise

   Selected: I do not shop at the campus bookstore I've browsed but have not bought anything

   Selected: Great variety of items

   Selected: Other i only shop there if i cant find a book i need online and the bookstore has it

 

6. Do you use the bookstore to purchase books using financial aid or agency funding prior to disbursement?

   Valid Missing Mean 31 2 NA Yes : 4 No : 27

 

7. Looking ahead, what are the best things about the current UAS Bookstore that UAS should strive to preserve?

   Valid Missing Mean 21 12 NA

   Comments:

   It is a place where UAS items and some books by local authors can be purchased. I like the gift shop aspect

   no comment

   Unique gift options

   The bookstore has a nice feel to it, it definitely provides a campus-like atmosphere.

   Great place for gifts!

   The bookstore is inviting and interesting. Great logo-wear, art by local artists.

   Unique collection of gift items, art supplies, notebooks and other school supplies.

   unsure

   It is nice to have a place to walk-in to shop at.

   A place to purchase UAS logo merchandise

   A physical location.

   T shirts, etc.

   Helpful staff

   N/A

   textbooks and uas culture items one stop shop for campus. online

   The wide variety of items.  These are hard to find anywhere else in Juneau.

   The great selection of UAS apperal

   The people that work there and resources available.

   yoga products

   Colored Graphite, good pencil and pen selection, cheap price for pencil graphite.

   N/A

 

8. Looking ahead, what changes or new or enhanced services should UAS consider for the bookstore?

   Valid Missing Mean 18 15 NA

   Comments:

   More supplementary books and resources

   no comment

   I would like to see a different textbook provider, other than MBS.

   I would move the bookstore back on campus.

   Just bring the prices down a little

   The UAS Bookstore should first and foremost offer items required of students, books, school supplies, and UAS clothing and promo items and be accessible to students - i.e. ON CAMPUS!! Secondly, the UAS bookstore should promote UAS. It is a place where students, alumni, faculty, staff, and the community purchase items that align with the mission of UAS and promotes the UAS brand. Clothing should align with the UAS logo and Spike. Currently, clothing and promo items have no common theme and are all over the place - new logos, new graphics, and the Troll art. This varied approach only serves to dilute the overall UAS brand. Lastly, the UAS bookstore should highlight the work of our faculty.

   More centralized location that is still accessible by the public. Perhaps a kiosk for purchasing MBS Direct books, especially for students taking both face-to-face and eLearning courses. Perhaps some signature product, besides logo-wear, uniquely associated with UAS and not available anywhere else (akin to Cougar Gold cheese at WSU). UAA has a "Books on Bed" service. How cool is that? (http://www.uaa.alaska.edu/bookstore/Textbooks/books-on-beds.cfm)

   Cheaper used textbooks and it would also be nice if they sold other inexpensive used general books, such as novels, etc.

   Online books and physical book selling.

   Expand the selection of non textbook materials.

   be on campus

   Better hours and I know the problem goes all the way up to the publishers, but textbooks are outrageously  marked up.  The bookstore should consider organizing/operating a way, perhaps through social media, to connect students who are seeking books to students who are selling books.  Book buy back is better than nothing, but is often still such a rip, and I know that probably benefits the bookstore, but students will have better positive feelings toward the bookstore if the bookstore did what they could to alleviate the financial pressure of buying textbooks.

   N/A

   a better being there experience online

   Better Location.  Lower prices to fit a university student's budget.

   Some of the staff are very unprofessional when helping students find supplies they need: ie being rude, disrespectful, pushy, and snappy. Some customers are first time college students that have never bought books before and the staff should keep that in mind when a customer is confused.

   Unknown.

   Giving students the opportunity to purchase books even though they have not received their financial aid disbursement.