UAS Bookstore Survey

  1. Please indicate how you principally interact with the UAS Bookstore:

    Valid Missing Mean
    40 0 NA
    As a local student : 0
    As a distance (eLearning) student : 0
    As an instructor : 40
     
    University employee : 0
    Member of the public : 0
  2.  
  3. Please indicate where you live:

    Valid Missing Mean
    40 0 NA
    UAS Housing : 0
    Juneau community : 38
     
    Outside of Juneau : 2
     
  4.  
  5. The UAS bookstore website provides online ordering of textbooks and merchandise, general information on the bookstore and faculty book adoption information.

    How helpful is the bookstore web site to you?

    Valid Missing Mean
    40 0 NA
    Very helpful : 4
     
    Somewhat helpful : 11
     
    No opinion : 2
     
    Somewhat unhelpful : 0
    Very unhelpful : 1
     
    I have never used the web site : 22
     
  6.  
  7. How do you usually buy your text books?

    Valid Missing Mean
    28 12 NA
    Juneau campus bookstore : 6
     
    Juneau online bookstore (MBS Direct) : 4
     
    Other local bookstore : 1
     
    Other online bookstore : 5
     
    Whoever has the best price : 12
     
    Comments:
    Selected: Whoever has the best price
    My students prefer online
    Selected: Whoever has the best price
    As an instructor, I usually purchase books not available at the bookstore, or receive desk copies of books I use.
    I order books for my classes through the bookstore
    Do not purchase textbooks.  As a faculty member I use both the local and MBS Direct stores for my students.  I interact and receive valuable information from the Juneau bookstore personnel.
    I do not buy textbooks.
    I don't buy textbooks.
    N/A - Instructor
    Selected: Whoever has the best price
    As an instructor, I don't purchase the text books I use.  My students are predominately distance students and while I encourage my students to use mbsdirect, I know that any number of them use alternate vendors.
    I'm a teacher.
    Selected: Juneau campus bookstore
    Sara Hagen is very helpful with this.  She does her best to be precise and accurate in ordering, and she patiently clarifies every detail of the process.
    I receive copies from the publisher.
    I receive free copy's from the publisher as an instructor
  8.  
  9. I use the campus bookstore to purchase:

    Valid Missing Mean
    39 1 NA
    Textbooks : 10
     
    School supplies/backpacks : 13
     
    Art supplies : 9
     
    Clothing : 24
     
    General books : 10
     
    Gifts : 24
     
    I do not shop at the campus bookstore : 8
     
    Other : 2
     
    Comments:
    Selected:
    The bookstore is inconveniently located.  It has a nice selection of things but it seems like the type of store that would do better downtown, also the selection is higher priced and better suited to working people than students.
    Selected:
    Locally published flights not always widely available
    Selected:
    This survey is aimed at students and so, most of these questions are not relevant to the rest of the community.  How does this tell you anything?
    Selected: Other
    UAS logo merchandise
    Selected:
    This is a response for question 6: financial aid and agency funding do not apply (should have had a bubble for that).
    Selected:
    I used to frequent the book store and really looked forward to doing so when it was on campus but once it was moved off campus it became "out of sight, out of mind" (despite the fact that it is now located in a lovely setting and filled with great gifts and enticing sundries and great reading material) and coupled with the gradual lowering quality and rising prices in the cafeteria the frequency of my trips to Mourant has drastically declined.   Add to that -- now that the campus has been divided in half re: vehicle traffic...while I used to occasionally, I no longer use the entrance on the Back Loop at all, thus virtually guaranteeing that I do not/will not get the visual reminder and consequent occasional urge to make an impulse shopping stop.  
    Selected:
    I do not shop there much.  Maybe once a year.
    Selected:
    The store far exceeds the quality of local competition.  The pens it sells are the best.  My wife and I buy art supplies, handbags, great gifts, and books from a fine collection thereof.
    Selected: I do not shop at the campus bookstore
    I have not had the opportunity to shop at the bookstore since I just arrived in Juneau. I will shop at the bookstore in the future.
  10.  
  11. Do you use the bookstore to purchase books using financial aid or agency funding prior to disbursement?

    Valid Missing Mean
    37 3 NA
    Yes : 1
     
    No : 36
     
  12.  
  13. Looking ahead, what are the best things about the current UAS Bookstore that UAS should strive to preserve?

    Valid Missing Mean
    31 9 NA
    Comments:
    Having taught at multiple institutions I don't think this bookstore is sustainable.  I don't support continuing the bookstore.  In general, it is difficult to sustain u bookstores.
    Great selection of UAS gear, great art and gifts, good local and UAS authors.
    Artwalk venue
    Great fair-trade items.  Accommodating required texts for students.
    Location!!! Good, easy, accessible parking is a plus
    Unique gift options
    Diversity of reference books and other useful student items.
    ...
    Ways to meet students' needs.
    Keep an on campus presence for students.  Allow students living in Juneau to purchase textbooks from the local bookstore instead of using MBS.
    Nothing, close it down and save the university some money.  People buy stuff, including books, online.  There is no need for a physical bookstore at UAS.
    Nothing. It is a dinosaur.
    convenience
    at least HAVE one
    UAS-logo-wear
    The section with the books by local and UAS faculty
    I'm told that UAS has the best stock of art supplies in Juneau.
    local knowledge
    A place to purchase UAS logo merchandise
    The current bookstore has a really nice atmosphere - inviting to all shoppers, not just students needed textbooks. That boutique feel should remain.
    UAS logo apparel and other items.
    The options of non-book items. It is a great "gift store"
    art supplies
    the variety of books and merchandise available and the incredibly wonderful staff
    Venue for distance students to order texts/other required.
    Should keep selling UAS clothing, etc.  It seems many students buy books online, but I feel like UAS should provide a place for students to buy books.
    UAS focused gifts and books.
    Good source of fair trade and UAS branded products. It's pretty limited as a bookstore, so having other kinds of merchandise is a plus.
    The manager, her excellent assistants (especially Beth Genaux and Sarah Thrower), the general selection of books, the pens, the great gift items, the art supplies, the handbags, and the atmosphere.  If I were feeling low, just walking into that store would be better than seeing a therapist.  Don't mess with that store!!!
    Nice gifts and UAS clothing
    I do not have enough information to answer this question.
    it's important to have course textbooks in hard copy available on or near campus.  
  14.  
  15. Looking ahead, what changes or new or enhanced services should UAS consider for the bookstore?

    Valid Missing Mean
    26 14 NA
    Comments:
    None.  It should be closed.
    Move back on Campus....ground floor of new freshman dorm! or lower floor of Egan classrooms or k to upper Mourant adjacent to cafeteria
    More of a bookstore--with books that are not required texts, but of interest intellectually.
    expand and have a coffee shop attached.  Also more books and products to sell would be nice.
    Prices, the bookstore should strive to make its offerings more affordable.
    Location
    Should be on the main campus.  Needs to figure out how to compete with online sales and rentals.
    None.
    None. Students buy there books through other less expensive online services.
    online marketplace as opposed to "buy back" and selling used.
    I do know what you're thinking (I think).  Don't completely get rid of the bookstore.  Consolidating that part of campus (bookstore and admin services) somehow onto the "main" part of campus would be beneficial in the future, which probably means more construction...but I would see why UAS wants out of that current complex.  Maybe a NEW BUILDING would help with this and office/classroom space issues.
    Most students will continue to buy textbooks online as it is considerably cheaper to do so.
    If the future is electronic text books, how will the bookstore fit into the picture?
    software And hardware
    It would be great for the bookstore to be strategically located and have enough space for small venue events - readings, art  exhibitions, receptions, maybe even poetry or musical performance.
    The prices for textbooks at the bookstore seem to be inflated to about $50 over the retail price. This probably encourages students to buy their books from other sources. If the bookstore could find a way to have competitive prices, they would probably sell more books!
    needs no improvement
    Move it back on campus.
    renting textbooks.
    Wider general book selection to pick up some of the slack that will be left by Hearthside closing.
    Add more merchandise to the online site so those outside of Juneau can order items. Put more pictures of the items, not just the logo on the clothing items.
    Don't you dare make any!  It's the ideal store in the perfect location.
    I do not have enough information to answer this question.
    I would like to see at least a few copy's of the texts we use in the Power Tech classes kept all year.
    The bookstore belongs on main campus.  
    More communication and responsiveness to academic programs.
  16.  

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