UAS Bookstore Survey

  1. Please indicate how you principally interact with the UAS Bookstore:

    Valid Missing Mean
    145 0 NA
    As a local student : 93
     
    As a distance (eLearning) student : 20
     
    As an instructor : 10
     
    University employee : 19
     
    Member of the public : 3
     
  2.  
  3. Please indicate where you live:

    Valid Missing Mean
    145 0 NA
    UAS Housing : 21
     
    Juneau community : 107
     
    Outside of Juneau : 17
     
  4.  
  5. The UAS bookstore website provides online ordering of textbooks and merchandise, general information on the bookstore and faculty book adoption information.

    How helpful is the bookstore web site to you?

    Valid Missing Mean
    145 0 NA
    Very helpful : 40
     
    Somewhat helpful : 40
     
    No opinion : 15
     
    Somewhat unhelpful : 4
     
    Very unhelpful : 3
     
    I have never used the web site : 43
     
  6.  
  7. How do you usually buy your text books?

    Valid Missing Mean
    142 3 NA
    Juneau campus bookstore : 77
     
    Juneau online bookstore (MBS Direct) : 16
     
    Other local bookstore : 0
    Other online bookstore : 5
     
    Whoever has the best price : 44
     
    Comments:
    Selected: Whoever has the best price
    I've only found that UAS has the best price for the Accounting Text/WileyPlus package.
    Selected: Whoever has the best price
    My students prefer online
    Selected: Juneau campus bookstore
    I also buy my textbooks through MBS Direct, especially for all my distance classes.
    Selected: Juneau campus bookstore
    If I am taking classes, which I haven't for a while!
    Selected: Whoever has the best price
    try bookstore first - local business
    Selected: Juneau campus bookstore
    I rarely need textbooks at this stage.
    Selected: Whoever has the best price
    I always check with the bookstore website first to compare prices.  When they are reasonable, I purchase from the bookstore.  My next step is to check online MBS, then other online vendors.
    Selected: Juneau campus bookstore
    But that's because I always buy my textbooks a bit late for online stores to ship it to me on time.
    Selected: Juneau campus bookstore
    I have used the Juneau online bookstore, too.
    Selected: Whoever has the best price
    I usually buy from Amazon.com.
    Selected: Whoever has the best price
    I never do buyback either. I always get a better price if I sell them myself.
    Selected: Juneau campus bookstore
    I purchase desk copies for faculty from the Juneau campus bookstore.
    Selected: Juneau campus bookstore
    It is ALWAYS cheaper to find books online. However, shipping makes the process a little more unreliable than buying them at the bookstore, where books are far more expensive.
    Selected: Whoever has the best price
    Competitive prices are sincerely important when considering where to purchase--but this includes shipping and time! If the books aren't here on time, you end up paying the higher price for convenience. Being able to sell back books, is also a key feature for where I decide to purchase them.
    Selected: Juneau campus bookstore
    I also used MBS Direct for Sitka elluminate courses.
    Selected: Juneau campus bookstore
    Only because I use financial aid, otherwise I would rather buy online or rent online for cheaper.
    Selected: Juneau online bookstore (MBS Direct)
    When the bookstore will give me a voucher I buy them from MBS Direct.  If not then I have to try and purchase them from another site where the books are cheaper
    Selected: Juneau campus bookstore
    On occasion I will also use Amazon, but the UAS bookstore is very helpful for last-minute textbook purchases, especially when online orders are running late or get canceled.
    Selected: Whoever has the best price
    Better prices online then at bookstore
    Selected: Whoever has the best price
    The Juneau campus bookstore rarely has the best price on the market for bigger textbooks - for science classes, for example
    Selected: Whoever has the best price
    I usually rent my textbooks online.
    Selected: Juneau campus bookstore
    There should be a more relaxed policy on book returns at the semesters beginning.  They are really expensive. There should be a student discount for books and items in store.  Especially the art materials.  I really like the selection of art materials as well...bravo!
    Selected: Whoever has the best price
    I am an exchange student and it was my only option
    Selected: Other online bookstore
    My last year I bought all my textbooks from the Bookstore.
    Selected: Juneau campus bookstore
    Sara Hagen is very helpful with this.  She does her best to be precise and accurate in ordering, and she patiently clarifies every detail of the process.
    Selected: Juneau campus bookstore
    Everyone has always been friendly and helpful!
    Selected: Juneau campus bookstore
    I mainly buy my textbooks at the Juneau campus bookstore, but also Juneau online bookstore for distance classes.
    Selected: Juneau campus bookstore
    I only do this because of the buy back...though I have been increasingly disappointed with the buy back rates of books. This semester, I bought books that I knew I would want to keep on a different site.  
    Selected: Whoever has the best price
    Amazon Kindle 90% of the time
    Selected: Other online bookstore
    I use the UAS bookstore as a last resort. It's too expensive and Buy Back Week is a joke.
    Selected: Juneau online bookstore (MBS Direct)
    I purchase about 1/2 my books at MBS Direct and about 1/2 at other sources such as Amazon or other online text book vendors.  I want both hardcover and e-text version choices for my purchases of all textbooks.
    Selected: Other online bookstore
    I find the bookstore prices to be very expensive. If I can't find a better price online, I buy from the bookstore.
    Selected: Whoever has the best price
    I use a variety of sources each semester.
  8.  
  9. I use the campus bookstore to purchase:

    Valid Missing Mean
    145 0 NA
    Textbooks : 145
     
    School supplies/backpacks : 69
     
    Art supplies : 39
     
    Clothing : 56
     
    General books : 33
     
    Gifts : 67
     
    I do not shop at the campus bookstore : 4
     
    Other : 7
     
    Comments:
    Selected:
    Though I don't frequently shop at the campus bookstore
    Selected:
    The bookstore is inconveniently located.  It has a nice selection of things but it seems like the type of store that would do better downtown, also the selection is higher priced and better suited to working people than students.
    Selected:
    Locally published flights not always widely available
    Selected:
    I really like the pencils, pens, highlighters, etc collections. But I just wished they weren't so pricey. I mean $4-6 for just one pen or pencil? That is ridiculous!
    Selected:
    The UAS Bookstore carries a wonderful selection of Fair Trade articles I feel good about buying and giving, and carries a nice selection of UAS logo gear and local art prints. The current location helps keep UAS in the consciousness of our "neighbors" in a positive way.
    Selected: Textbooks
    I rarely go to the bookstore.  It is not in a location that makes me want to visit without a purpose.
    Selected:
    They have a really fun selection of school supplies and gifts, I'm always surprised by their fun selection.
    Selected:
    Great place to shop!
    Selected: Textbooks
    There's some cool stuff in there but it's too expensive for me.
    Selected:
    I purchase items for both work and personal use from the campus bookstore.
    Selected:
    Even though it is really expensive
    Selected:
    room decorations(:
    Selected:
    Great variety of items
    Selected:
    I continuously look for books through the bookstore, but usually purchase online because of significant price differences.
    Selected:
    I really like the UAS stuff like mugs, sweaters, etc.  I also really enjoy the artsy gifts you can buy there.  However, the prices can be pretty outrageous.
    Selected:
    The store far exceeds the quality of local competition.  The pens it sells are the best.  My wife and I buy art supplies, handbags, great gifts, and books from a fine collection thereof.
    Selected:
    UAS merchandise to promote UAS, and greeting cards
    Selected: Textbooks
    I've never seen anything else for sale other than textbooks on MBS Direct.
    Selected:
    I was there for a summer class and I thought it was a very nice store.
    Selected:
    I love the campus bookstore environment, product mix, vibe. I have introduced nonstudents to the bookstore shopping experience as well and they are happy.
  10.  
  11. Do you use the bookstore to purchase books using financial aid or agency funding prior to disbursement?

    Valid Missing Mean
    144 1 NA
    Yes : 37
     
    No : 107
     
  12.  
  13. Looking ahead, what are the best things about the current UAS Bookstore that UAS should strive to preserve?

    Valid Missing Mean
    96 49 NA
    Comments:
    The ability to use financial aid to purchase things
    Having taught at multiple institutions I don't think this bookstore is sustainable.  I don't support continuing the bookstore.  In general, it is difficult to sustain u bookstores.
    Great selection of UAS gear, great art and gifts, good local and UAS authors.
    Artwalk venue
    The variety of UAS logo clothes
    Location
    I believe the best thing about the bookstore, is that it allows you to browse through the textbooks, what items you may need for classes, many art supplies are not available locally, and finally looking for cards and gifts close by so you don't forget those special events.  Yes, many of us use the e-cards as well, but you still can't replace that special card for that special someone to hold in their hands.
    I would say the textbooks at lowest price possible. The writing tools, but lower the price. The journals and general books. The small artsy and crafty things. The clothes are nice, but I can't afford them because they are too expensive.
    Varity of gifts and UAS Logo items.
    The layout and service is great.
    location - availability to entire Juneau community - i.e. book readings and other events
    I think that the prompt and helpful customer service is the UAS Bookstore's best feature. A person is so much easier to deal with then any website or machine.
    Textbooks and UAS logo clothing
    Great place for gifts!
    It's a beautiful bookstore with great gifts.
    I think the  bookstore does a pretty good job, but think they could do w/o so much non-university artsy products and textiles.
    used book buy back and sell, art supplies (no one else carries them)
    Online tools are essential for a distance university.
    the employees
    Convenient access to school supplies and equipment, including specialty items like yoga bolsters (difficult to find in Juneau)and imprint items promoting UAS. While less "mission critical," I believe that the pleasant shopping experience is an asset to the neighborhood and reflects well on UAS. The bookstore has a reputation as a great place to shop for thoughtful and unique gifts and presents itself in an appealing way. I wouldn't underestimate the value of having an interface with the public that conveys the values of quality, creativity, and social responsibility.
    I've never been there, so I don't know.
    Bookstore website.  A lot of the time the bookstore knows the required texts before the syllabus is available.  Some syllabi do not include text requirements.  Students that plan ahead need to know the required texts asap.
    The merchandise! There's just something about the apparel every semester that makes me buy them.
    I'm told that UAS has the best stock of art supplies in Juneau.
    I really like how colorful the bookstore is, as a student in Alaska there just aren't many other places to go that have the kinds of treasures they have. I appreciate their stock of art supplies, clothing, school supplies (including yoga), bags, and fair trade items. The staff is always very friendly and helpful and their location is perfect now that all the construction has stopped. I do wish they would make their new sign more clear, several visitors I have talked to get very confused because you can't see the lettering of the green part and they think the bookstore is the main campus. I would also really like it if they put a clock on the sign like their used to be.
    Availability of text books and supplies for all UAS classes. This is also a great place for the public to shop.  The gift section is a big draw for the community.
    Focus on books, not hippy merchandise
    A physical location.
    Personally, I like having a physical location, a place with the particular environment and community feel inherent in the bookstore.
    I love the atmosphere there and all of the awesome gifts they sell!
    It's not crowded like it was when it was in Mourant. Good quality merchandise. The exhibited art work. Helpful staff.
    Hip vibe.
    As it stands, the bookstore is a nice convenient place to get my textbooks.  I can walk in, get a list of what I need, and be done and know that I'll have my books on time.  It would be a pain in the butt to get them if it wasn't there, and I don't trust the internet.
    I like the hats and gift ideas that the bookstore has. It's great that there are some affordable items.
    Organization is very good
    The general book section.
    Students can actually buy books for classes in person.  This is especially helpful if they change classes at last minute. The Bookstore is also a good place to buy logo wear, graduation gifts and general gifts. It is also a place that the community can interact with UAS.
    Used books,supplies, art supplies,clothing and gifts. I think the bookstore should have some sort of a campus presence, but I also think it should maintain a presence in Auke Bay,which keeps the university connected to the entire community of Juneau.    
    been in there once
    Left-handed notebooks and rain gear. :)
    Find a way to have enough text books for students
    Cut costs of books - can go on line and get the same book for cheaper, and when you buy the books back you get nothing for them might as well donate. or keep them.....
    Helpful staff
    idk
    I like how you can ask what books you'll need for certain classes.
    keep making it easy to get textbooks for distance students
    N/A
    Location, employee demeanor and helpfulness, and the fun feel and decoration of the store.
    I don't know
    Having course texts /materials and basic UAS hoodies, jackets, other clothing.
    The essentials.
    The gifts and art supplies
    textbooks and uas culture items one stop shop for campus. online
    I love the selection of university sweatshirts, textbooks, and miscellaneous artsy things.
    The wide variety of items.  These are hard to find anywhere else in Juneau.
    variety of items
    It's nice that there's immediate gratification if I forgot something or added a class late.
    the variety of books and merchandise available and the incredibly wonderful staff
    Free trade gift items, friendly staff.
    Customer service is fantastic
    The helpful people who lurk in the schoolbooks sections and know exactly where to find what books you need for what class
    The availability of books for classes, but at a lower prices than the current one, if possible
    Textbooks (if they're at a reasonable price), UAS gear including hats and sweaters etc., other artsy trinkets, art supplies for art students (even though I never bought them because I'm not an art student), being able to charge your purchases to your UAS account.
    Selling UAS souvenirs and gifts
    Good source of fair trade and UAS branded products. It's pretty limited as a bookstore, so having other kinds of merchandise is a plus.
    the textbooks are convenient, but the website is poor and does not include the option to find out what books are required or prices for planning
    international items and art supplies and books,
    Awesome t-shirts, whale posters, funky winter hats and the clearance section
    Variety
    The great selection of UAS apperal
    The manager, her excellent assistants (especially Beth Genaux and Sarah Thrower), the general selection of books, the pens, the great gift items, the art supplies, the handbags, and the atmosphere.  If I were feeling low, just walking into that store would be better than seeing a therapist.  Don't mess with that store!!!
    The website to look up what books are needed for the classes is clear and very helpful
    I'm not sure. I've only used it a couple of times.
    The staff was always helpful, so keep them!
    Great service and unique gifts
    It got a great array of supplies, books, and gift stuff
    Nothing The store is highly unorganized and is filled with useless things. have it more geared toward the school.
    The people that work there and resources available.
    They should definitely keep the gift section, UAS clothing, and general supplies in tact. I feel the whole textbook industry should be renovated to better suit the needs of the students, and until that is done, the UAS bookstore will still have problems.
    N/A
    Love the location and the community presence. Visual appeal
    its good environment, cool stuff, and textbooks
    Open on Saturdays
    The unique gifts available to the public to purchase. I also appreciate the art supplies, exercise stuff, and clothes. It is my favorite store for gift shopping.
    yoga products
    Good location.
    The ability to select a campus and a class or classes and the site specifies the specific books I need for those classes.
    There are a lot of cool gifts and art supplies here, I would hate to lose that.
    The spirit of UAS and all that it stands for.  
    Colored Graphite, good pencil and pen selection, cheap price for pencil graphite.
    its location to campus
    The vibe, the excellent product selection, the relevant materials for the semester.
    The cool stuff they have
    The diversity of the products available and the *extremely* helpful    staff.
    customer service and Alaska spirit
    I like the variety of merchandise available
    it's important to have course textbooks in hard copy available on or near campus.  
    A bookstore is an essential part of a university - it is a critical public face. The UAS logo clothing and similar items, the gifts, and the general book selection say important things about UAS. Yes, text books can be purchased elsewhere, but there is an emotional/psychological aspect of the bookstore that is an important part of a university experience for students, their families, and the community.
    Lots of cool school supplies
  14.  
  15. Looking ahead, what changes or new or enhanced services should UAS consider for the bookstore?

    Valid Missing Mean
    84 61 NA
    Comments:
    Lower more competitive prices
    Better selection and branding for logo apparel, using the real UAS logo, and more affordable prices. Sweatshirts shouldn't be $50!
    None.  It should be closed.
    Move back on Campus....ground floor of new freshman dorm! or lower floor of Egan classrooms or k to upper Mourant adjacent to cafeteria
    How about a weekly e-mail highlighting featured specials, artists, or new items. Do something so that when I think of Bookstore, I'm not just thinking books.
    The bookstore is great in how it enhances the community with special gifts from around the globe, art supplies, and easy access to those textbooks you don't have time to wait for.
    Lower price everything! I mean the bags and backpacks and laptop bags are soo nice! But at 60-70 bucks a piece, who could afford them? And it doesn't make much of a difference when they are on sale because a 10% discount on 50-60 dollar items doesn't even make a dent. I like the clothes too but they are expensive. Same with the notebook. We need more affordable items in there.
    ?
    Lower prices would help, I would be more open to buying merchandise if it were affordable.
    I would like to see more events...
    I think that the book list for all classes should be compiled in a place that students can view it without physically going to the bookstore or MBS.
    More Ray Troll/UAS designs on clothing. Also, more student/teacher artworks should be displayed here, for sale or otherwise.
    Just bring the prices down a little
    The bookstore prices are incredibly expensive.  It would be nice to see other more Alaskan things in there too along with some of the fair trade stuff.  Also, as an MPA student, it would be nice to have the MPA textbooks available at the bookstore instead of through MBS Direct (especially because I think there are a lot of local people who do the program and that could also entice them to look around the bookstore and maybe buy stuff).
    Move it back on the main campus.  Too out of the way to get to very often.
    less kitsch
    Focus should be on financial sustainability. Students should be asked to pay higher fees or tuition for additional services, especially those services consumed by a minority of student body.
    On a functional level I think providing a small on-site location, even a kiosk in or near the classroom wing for basic supplies would be helpful to students. If they have to go off campus for a pen they're just as likely to go to Fred Meyer at this point. Given all the online ordering options for books, providing textbooks might be a diminishing need. On the other hand it could be awkward for incoming students who haven't yet established their residence to receive books through the mail in a timely way. I'm curious to hear what current students think and hope we will be guided primarily by their concerns and interests. Ultimately, the bookstore should serve the needs of the UAS community, students above all. (But I still really enjoy shopping there!)
    Don't know.
    Either offer an online only bookstore with shipping or move the bookstore to main campus.  If the bookstore is on main campus, in the 15 minutes I have between classes, I will be more likely to look at UAS swag and consider buying some stuff.  :)
    The buy books back could be a bit organized and a bit more friendly. I know the stresses and the busyness of final weeks are, but when I try to return my books, I feel as if I'm being a burden on the worker. And the organization of the paperwork and looking up if the book is still being used...took them 15 minutes to check if a certain textbook was returning the next semester. Attitude towards customers and organization is the only problems I've encountered.
    If the future is electronic text books, how will the bookstore fit into the picture?
    It would be nice to be able to rent books over the course of a semester but I can't think of much else.
    Perhaps consider a small, off-campus cafe/coffee shop attached to the bookstore.
    The general impression I have made of the UAS bookstore is that it's focus has first and foremost been a giftshop, and second a bookstore. I would like to see more focus on the actual purpose of this bookstore, instead of jewelry and dreamcatchers, or whatever hippy merchandise takes up the majority of the front space, rather than going through a giftshop to find books in the far back corner with shitty lighting. Also, the location is damned inconvenient, walking from campus all the way down to the store is a bit inconsiderate to carless students who do not live on campus.
    Expand the selection of non textbook materials.
    I suppose we need to convince our students to purchase their textbooks locally. Are books really just that much cheaper online? do online textbook clearinghouses pay more for book buy backs?
    I feel like the bookstore could and should reasonably remain just that (i.e. a bookstore.) However, clearly students are not patronizing it enough, else I'm guessing this discussion would not be occurring. I feel like it would be shame to lose the bookstore as a physical place. Perhaps moving it onto campus would help change things? incorporate it into the proposed student union or something like that maybe.
    I wish the textbooks were less expensive. HOWEVER, I used to work at the bookstore and I know they actually lose money by selling the textbooks, so it would probably be better for them to raise the prices (if they could)!
    So, the only thing I might suggest is to have a small corner of the bookstore turned into a meet/greet area with a small barista stand. It would bring in some extra customers, leave room for book signings (which has always been hard in past years), encourage students to come by more often (especially if the coffee was cheaper than Waffle Co's!), and perhaps even be a place where local musicians could play for the store and, therefore, bring in even more revenue!
    Just a thought. :)
    Lower prices on books. Send this to the top.
    It's always helpful to have textbooks at affordable prices. Also, I don't see why more used textbooks aren't available. Students are poor. When I first went into the bookstore to buy books, I couldn't even see the textbook section. It doesn't seem like education is much of the focus of the bookstore.
    The amount for each book we get back; I sold a excelent condition book back and got less then half of the price back.
    An on campus location might be better.
    Over pricing books and under pricing them at book buy-back.
    Offer rental options.
    better service
    Please consider outsourcing online book purchases; having computer terminals in the bookstore so that staff can assist students/parents in purchasing books, or we can self-help. Please also buy all the books back that you sell; it's just not nice when a class requires 10 novels and I can't sell one of them back!
    Better hours and I know the problem goes all the way up to the publishers, but textbooks are outrageously  marked up.  The bookstore should consider organizing/operating a way, perhaps through social media, to connect students who are seeking books to students who are selling books.  Book buy back is better than nothing, but is often still such a rip, and I know that probably benefits the bookstore, but students will have better positive feelings toward the bookstore if the bookstore did what they could to alleviate the financial pressure of buying textbooks.
    idk
    They should have a book rental program like UAA.
    maybe more sales and special events.
    In regards to question 6:  The bookstore will NOT give out vouchers to students who's financial aid hasn't arrived at the school.  This is frustrating because financial aid never shows up and processed until after the semester starts.  They make very LITTLE effort to accommodate the students.  I have only been able to get a voucher when I e-mail them the letter with the check number and amount they will be getting.  Even then I sometimes do not get a voucher. I have sent in a letter just like this before AND called and talked to the lady in charge to make sure she got everything I needed in order to get a voucher.  She NEVER responded to my voucher application.  I get scholarships and grants because I cannot afford schooling on my own. I actually had to drop an entire semester before due to not getting a book voucher. My books cost around $700 dollars a semester and I definitely to not have that kind of money to buy my books.  I have attended other schools, KPC for example, who allow me to get a voucher as long as I have proof that they are giving me money.  If for some reason I don't get money the amount is already charged to my account and becomes my responsibility just like it would if I was not getting funding.  I feel that it is ridiculous that the bookstore is this unwilling to accommodate the students, especially distance students that get scholarships and grants.  I recommend reviewing and revising the bookstore policies and procedures to better accommodate your students.  Also, please make sure your staff reviews and responds to ALL bookstore voucher applications.  I find it ridiculous that I sent in an application, called, and sent an e-mail with more information and never received a response to my application.
    Lower prices- college students do not have large amounts of money and almost everything in the store is overpriced- makes it less likely for some students to purchase items other than textbooks.
    You may make money off renting books because students already to it from places outside of Juneau. It doesn't really both me, but it seems kind of silly that it isn't located on the main campus. Is this to try to make money off non UAS customers? If so it seems like the students should be the priority. If you want to but a pen or a notebook in between classes you have to spend 20 minutes walking there and back currently.
    I don't know
    Having the basic tests, class materials and UAS gear. Simple, efficient.
    Too much other "stuff" in the current bookstore.  It's mind boggling, a distraction.
    a better being there experience online
    I think that they need to cut down on the prices of things. I know that it's high quality stuff but it's way too expensive. I would like to see more artwork!
    Better Location.  Lower prices to fit a university student's budget.
    Price, price, price. When books can be found at a fraction of the cost through amazon & half.com, it's a no-brainer as a student who plans ahead to order online. Especially on used books that you bought back at a fraction of what it was sold for.
    needs no improvement
    Textbooks aside, the prices of art supplies, supplemental books, supplies, etc. are atrocious. Why would I pay $3 for a notebook at the bookstore when I can just get a 99 cent one at Fred Meyers?
    They should either get rid of the "drop your backpack here" box OR move it inside, preferably behind the counter - no one feels comfortable leaving their backpack lying around, especially not in the entryway, while they shop. Also I think prices for college merchandise (like sweaters) should be lowered! We're already attending the school and it feels unfair that we have to drop $40 on a piece of clothing that we want already that's basically providing free advertisement for the school when we wear it around.
    Lowering prices to match the competitive online market.  Personally, when I ordered my graduation invitations from the UAS bookstore, I thought they could have been much nicer.  Not only were they not on very prestigious looking paper, but they had been folded so terribly that I was embarrassed sending them out.  I would recommend to anyone to make their own graduation invitations after getting mine in that condition.
    Location on campus!
    supplies for dorm rooms
    Help for people in low income bracket that isn't scholarship based but off of if you use food stamps.
    LOWERED PRICES
    Lowering the prices would be great. We are BROKE college students and it is hard to afford anything in there.
    Some of the staff are very unprofessional when helping students find supplies they need: ie being rude, disrespectful, pushy, and snappy. Some customers are first time college students that have never bought books before and the staff should keep that in mind when a customer is confused.
    Don't you dare make any!  It's the ideal store in the perfect location.
    I'm not sure. I've only used it a couple of times.
    None (I'm also graduating).
    Maybe cheaper books?
    I know it is part of doing business in Juneau, but the bookstore is REALLY expensive. But, this is also to be expected for a college campus service.
    It's already a great little store, I think it would get utilized more for buying supplies and such if it were actually on campus.
    Should consider higher price for buybacks. $10 for a $270 textbook?
    The UAS bookstore should look for a better way to do the buy back system. Currently I don't feel students are being properly compensated for returning their books at the end of semester. Maybe if they ramped up their general book section, they might get more business outside of the university.
    N/A
    Book rentals!!!
    Buy back more books
    Renting books and ebooks
    More art supplies. I also think UAS should advertise to the general public about what is available at the bookstore.
    New staff. They're not the most welcoming.
    More e-Text version availability of textbooks!  I want a choice of e-text or hardcover.  I often buy both versions of all texts available so that I have a choice.  I travel a lot, so e-text is great when I am sitting on an airplane or in a car.  I prefer hardcover when I am at my desk doing assignments.  However, even sitting at home, the e-text version on a iPad or laptop is great too when I am just reading.  Yes, it does double the price of my books, but I do not mind paying that additional cost if I am getting the extra benefit for my money.  The textbook companies should offer a more expensive version of the hardcover which includes an electronic-version.  I would buy it every time!
    Maybe a used book area for students to operate, or a way for students to independently sell their books directly to other students. I know it would probably cause the bookstore to lose money, but it would help the community a lot.
    It would be nice if more of the clothing was offered on line.  Years ago I got a t-shrit.
    Unknown.
    Free coffee? Invitational champagne brunch shopping events?
    Placing the bookstore at a more accessible location.  
    perhaps a book delivery system?
    No comment
    The bookstore belongs on main campus.  
    Coffee shop; feature more local retail items such as smoked salmon and local art work. I have mixed feelings about the current location of the bookstore. Need to figure out how to advertise the bookstore more.  
    More variety of books
  16.  

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