UAS Bookstore Survey

  1. Please indicate how you principally interact with the UAS Bookstore:

    Valid Missing Mean
    30 0 NA
    As a local student : 29
     
    As a distance (eLearning) student : 0
    As an instructor : 0
    University employee : 1
     
    Member of the public : 0
  2.  
  3. Please indicate where you live:

    Valid Missing Mean
    30 0 NA
    UAS Housing : 30
     
    Juneau community : 0
    Outside of Juneau : 0
  4.  
  5. The UAS bookstore website provides online ordering of textbooks and merchandise, general information on the bookstore and faculty book adoption information.

    How helpful is the bookstore web site to you?

    Valid Missing Mean
    30 0 NA
    Very helpful : 6
     
    Somewhat helpful : 9
     
    No opinion : 3
     
    Somewhat unhelpful : 3
     
    Very unhelpful : 0
    I have never used the web site : 9
     
  6.  
  7. How do you usually buy your text books?

    Valid Missing Mean
    30 0 NA
    Juneau campus bookstore : 11
     
    Juneau online bookstore (MBS Direct) : 1
     
    Other local bookstore : 0
    Other online bookstore : 6
     
    Whoever has the best price : 12
     
    Comments:
    Selected: Other online bookstore
    The bookstore rips me off and charges a ridiculous amount of money. I will never buy my books there if I can help it.
    Selected: Whoever has the best price
    Other online store, because they almost ALWAYS have the best price.
    Selected: Whoever has the best price
    Better prices online then at bookstore
    Selected: Whoever has the best price
    The bookstore's prices are usually much higher than everywhere else. The only time I buy books from the bookstore is if someone gave me a gift certificate or I need the book immediately and can't wait for it to ship.
    Selected: Whoever has the best price
    The Juneau campus bookstore rarely has the best price on the market for bigger textbooks - for science classes, for example
    Selected: Whoever has the best price
    The bookstore is a ripoff. They overcharge everything and then give you $12 for a book you paid $200 for a little over 3 months earlier. BULLSHIT!
    Selected: Whoever has the best price
    I am an exchange student and it was my only option
    Selected: Other online bookstore
    My last year I bought all my textbooks from the Bookstore.
    Selected: Whoever has the best price
    Amazon Kindle 90% of the time
  8.  
  9. I use the campus bookstore to purchase:

    Valid Missing Mean
    30 0 NA
    Textbooks : 21
     
    School supplies/backpacks : 14
     
    Art supplies : 5
     
    Clothing : 14
     
    General books : 7
     
    Gifts : 14
     
    I do not shop at the campus bookstore : 3
     
    Other : 5
     
    Comments:
    Selected: Other
    Sometimes textbooks, sometimes school supplies I am missing, and occasionally art supplies.
    Selected:
    Mugs.
    Selected:
    I only buy things rarely. Walmart is WAY cheaper, for school supplies, and amazon is WAY cheaper for textbooks. Special art things for art classes are about it, except occasionally notebooks in a hurry.
    Selected:
    Even though it is really expensive
    Selected:
    room decorations(:
    Selected:
    Great variety of items
    Selected: I do not shop at the campus bookstore
    TOO EXPENSIVE
    Selected: Other
    i only shop there if i cant find a book i need online and the bookstore has it
  10.  
  11. Do you use the bookstore to purchase books using financial aid or agency funding prior to disbursement?

    Valid Missing Mean
    30 0 NA
    Yes : 9
     
    No : 21
     
  12.  
  13. Looking ahead, what are the best things about the current UAS Bookstore that UAS should strive to preserve?

    Valid Missing Mean
    20 10 NA
    Comments:
    The variety. I think it is really cool there are all the artsy stuff in there for sale.
    Best way to get University gear.
    nice staff.
    UAS theme clothing items to sell as gifts.
    Find a way to have enough text books for students
    Cut costs of books - can go on line and get the same book for cheaper, and when you buy the books back you get nothing for them might as well donate. or keep them.....
    idk
    The wide variety of items.  These are hard to find anywhere else in Juneau.
    variety of items
    Free trade gift items, friendly staff.
    Customer service is fantastic
    Having books available on campus is very helpful. I also like all the art supplies and gifts.
    The helpful people who lurk in the schoolbooks sections and know exactly where to find what books you need for what class
    The availability of books for classes, but at a lower prices than the current one, if possible
    Awesome t-shirts, whale posters, funky winter hats and the clearance section
    Variety
    The great selection of UAS apperal
    The website to look up what books are needed for the classes is clear and very helpful
    its location to campus
    The cool stuff they have
    The diversity of the products available and the *extremely* helpful    staff.
  14.  
  15. Looking ahead, what changes or new or enhanced services should UAS consider for the bookstore?

    Valid Missing Mean
    17 13 NA
    Comments:
    Better prices! Many school things in there are way overpriced. (ie graphing calculators for $150 when the same calculator can be bought at a nearby store for $120).  
    Cheaper school supplies. Moving on campus would be nice, or have a mini school supply only outlet on main campus.
    cheaper prices on school textbooks.
    It should be on campus, that would make access to it easier and more convenient for students. I would use it more if it were on the main campus due to the frequency on being here. I find it more of an inconvenience having to walk to the bookstore with it not being on campus. Bascially, I would actually go there if it were on the actual campus.
    idk
    Better Location.  Lower prices to fit a university student's budget.
    Textbooks aside, the prices of art supplies, supplemental books, supplies, etc. are atrocious. Why would I pay $3 for a notebook at the bookstore when I can just get a 99 cent one at Fred Meyers?
    It would be nice if the books were more affordable. I'd prefer to purchase my books on campus, but I can't justify spending sometimes twice as much as purchasing them online.
    They should either get rid of the "drop your backpack here" box OR move it inside, preferably behind the counter - no one feels comfortable leaving their backpack lying around, especially not in the entryway, while they shop. Also I think prices for college merchandise (like sweaters) should be lowered! We're already attending the school and it feels unfair that we have to drop $40 on a piece of clothing that we want already that's basically providing free advertisement for the school when we wear it around.
    STOP RIPPING STUDENT OFF. WE ARE POOR.
    LOWERED PRICES
    Lowering the prices would be great. We are BROKE college students and it is hard to afford anything in there.
    Some of the staff are very unprofessional when helping students find supplies they need: ie being rude, disrespectful, pushy, and snappy. Some customers are first time college students that have never bought books before and the staff should keep that in mind when a customer is confused.
    Should consider higher price for buybacks. $10 for a $270 textbook?
    Renting books and ebooks
    Placing the bookstore at a more accessible location.  
    perhaps a book delivery system?
  16.  

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